HP OfficeJet Pro 6979 Cartridge Problem, Error or Not Detected
TIP: HP OfficeJet Pro 6979 Missing Colors or Black – Printhead Cleaning: https://www.youtube.com/watch?v=4r3LWULq1sE --- For #HP6979 printer ink cartridge errors such as “ #Cartridge #Problem ”, “Missing or damaged”, “Ink Cartridges Problem” or “ #Remove and #Reinstall the indicated cartridge” then the #HP #OfficeJet Pro 6979 #printer is not recognizing the #HP902 or #HP902XL cartridge’s electronic #smart #chip which is affixed to the rear side of cartridge or the ink cartridge’s #plastic #tab is not properly #locking the cartridge into the printer’s #PRINTHEAD assembly. To confirm cartridge to printer #connectivity you will want to first confirm that the cartridge is fully locking into position and cartridge’s plastic tab is properly aligned and providing adequate tension. Remove the suspect ink cartridge from the printer and gently pull out on rear restraining latch to ensure it is extending away from cartridge body. Be careful not to bend the tab out more than 1.27 cm or approximately half of an inch (0.5” in.) as pulling on the plastic tab too hard could cause the tab to break off - so please be gentle with it. You should also inspect cartridge’s smart chip for ink residue or scratches – thoroughly clean surface with a damp cloth or towel. Reinstall ink cartridge, or cartridges, into printer and confirm cartridge is fully locking into position…a gentle click should be felt when the cartridge is installed. For printers that display #error #messages such as “ #incompatible cartridge”, “ remove and re-install cartridges” or “The following cartridges are #not #intended for #use in this Printer” then it is possible that a newer version of HP printer #firmware may have been installed onto your printer and the cartridge chip or chips are now locked out. A new chip will need to be installed on the respective cartridge; new chip versions can be obtained via Alibaba.com. For advanced printer troubleshooting and recovery tips please refer to my other support videos. Supported Printers: HP OfficeJet 6950 All-in-One Printer HP OfficeJet 6951 All-in-One Printer (P4C86A) HP OfficeJet 6954 All-in-One Printer (P4C81A) HP OfficeJet 6958 All-in-One Printer HP OfficeJet 6962 All-in-One Printer (T0G25A) HP OfficeJet 6975 All-in-One Printer HP OfficeJet 6979 All-in-One Printer HP OfficeJet Pro 6958 All-in-One Printer HP OfficeJet Pro 6960 All-in-One Printer HP OfficeJet Pro 6961 All-in-One Printer HP OfficeJet Pro 6963 All-in-One Printer HP OfficeJet Pro 6964 All-in-One Printer HP OfficeJet Pro 6966 All-in-One Printer HP OfficeJet Pro 6968 All-in-One Printer (T0F28A) HP OfficeJet Pro 6970 All-in-One Printer (T0F33A) HP OfficeJet Pro 6971 All-in-One Printer HP OfficeJet Pro 6974 All-in-One Printer HP OfficeJet Pro 6975 All-in-One Printer (J7K36A) HP OfficeJet Pro 6976 All-in-One Printer HP OfficeJet Pro 6978 All-in-One Printer (T0F29A) HP OfficeJet Pro 6979 All-in-One Printer Supported Cartridges: HP 902 Black (T6L98AN140) HP 902 Cyan (T6L86AN140) HP 902 Magenta (T6L90AN140) HP 902 Yellow (T6L94AN140) HP 902XL Black (T6M14AN140) HP 902XL Cyan (T6M02AN140) HP 902XL Magenta (T6M06AN140) HP 902XL Yellow (T6M10AN140) HP 906XL Black (T6M18AN140) NOTE: If the error message ‘ PRINTHEAD PROBLEM ’ or numerical printhead code is observed on the printer, it is suggested you remove all four cartridges and power off the printer. Power on printer and reinstall all four cartridges to see if it clears. If the problem persists then the internal PRINTHEAD may be electrically damaged or at end of life. In the majority of cases complete printer replacement is usually required, since the PRINTHEAD is not a consumer replaceable part. TIP #1: HP 902 Printhead Problem: https://www.youtube.com/watch?v=qxWEr1RoEOs TIP #2: HP 902 Instant Ink – Savings Comparison: https://www.youtube.com/watch?v=v71vDH6-pVM For additional printer servicing tips refer to my other videos.
TIP: HP OfficeJet Pro 6979 Missing Colors or Black – Printhead Cleaning: https://www.youtube.com/watch?v=4r3LWULq1sE --- For #HP6979 printer ink cartridge errors such as “ #Cartridge #Problem ”, “Missing or damaged”, “Ink Cartridges Problem” or “ #Remove and #Reinstall the indicated cartridge” then the #HP #OfficeJet Pro 6979 #printer is not recognizing the #HP902 or #HP902XL cartridge’s electronic #smart #chip which is affixed to the rear side of cartridge or the ink cartridge’s #plastic #tab is not properly #locking the cartridge into the printer’s #PRINTHEAD assembly. To confirm cartridge to printer #connectivity you will want to first confirm that the cartridge is fully locking into position and cartridge’s plastic tab is properly aligned and providing adequate tension. Remove the suspect ink cartridge from the printer and gently pull out on rear restraining latch to ensure it is extending away from cartridge body. Be careful not to bend the tab out more than 1.27 cm or approximately half of an inch (0.5” in.) as pulling on the plastic tab too hard could cause the tab to break off - so please be gentle with it. You should also inspect cartridge’s smart chip for ink residue or scratches – thoroughly clean surface with a damp cloth or towel. Reinstall ink cartridge, or cartridges, into printer and confirm cartridge is fully locking into position…a gentle click should be felt when the cartridge is installed. For printers that display #error #messages such as “ #incompatible cartridge”, “ remove and re-install cartridges” or “The following cartridges are #not #intended for #use in this Printer” then it is possible that a newer version of HP printer #firmware may have been installed onto your printer and the cartridge chip or chips are now locked out. A new chip will need to be installed on the respective cartridge; new chip versions can be obtained via Alibaba.com. For advanced printer troubleshooting and recovery tips please refer to my other support videos. Supported Printers: HP OfficeJet 6950 All-in-One Printer HP OfficeJet 6951 All-in-One Printer (P4C86A) HP OfficeJet 6954 All-in-One Printer (P4C81A) HP OfficeJet 6958 All-in-One Printer HP OfficeJet 6962 All-in-One Printer (T0G25A) HP OfficeJet 6975 All-in-One Printer HP OfficeJet 6979 All-in-One Printer HP OfficeJet Pro 6958 All-in-One Printer HP OfficeJet Pro 6960 All-in-One Printer HP OfficeJet Pro 6961 All-in-One Printer HP OfficeJet Pro 6963 All-in-One Printer HP OfficeJet Pro 6964 All-in-One Printer HP OfficeJet Pro 6966 All-in-One Printer HP OfficeJet Pro 6968 All-in-One Printer (T0F28A) HP OfficeJet Pro 6970 All-in-One Printer (T0F33A) HP OfficeJet Pro 6971 All-in-One Printer HP OfficeJet Pro 6974 All-in-One Printer HP OfficeJet Pro 6975 All-in-One Printer (J7K36A) HP OfficeJet Pro 6976 All-in-One Printer HP OfficeJet Pro 6978 All-in-One Printer (T0F29A) HP OfficeJet Pro 6979 All-in-One Printer Supported Cartridges: HP 902 Black (T6L98AN140) HP 902 Cyan (T6L86AN140) HP 902 Magenta (T6L90AN140) HP 902 Yellow (T6L94AN140) HP 902XL Black (T6M14AN140) HP 902XL Cyan (T6M02AN140) HP 902XL Magenta (T6M06AN140) HP 902XL Yellow (T6M10AN140) HP 906XL Black (T6M18AN140) NOTE: If the error message ‘ PRINTHEAD PROBLEM ’ or numerical printhead code is observed on the printer, it is suggested you remove all four cartridges and power off the printer. Power on printer and reinstall all four cartridges to see if it clears. If the problem persists then the internal PRINTHEAD may be electrically damaged or at end of life. In the majority of cases complete printer replacement is usually required, since the PRINTHEAD is not a consumer replaceable part. TIP #1: HP 902 Printhead Problem: https://www.youtube.com/watch?v=qxWEr1RoEOs TIP #2: HP 902 Instant Ink – Savings Comparison: https://www.youtube.com/watch?v=v71vDH6-pVM For additional printer servicing tips refer to my other videos.