HP OfficeJet 8010 Missing Color or Black – Printhead Cleaning
TIP: Laser Printer vs HP Instant Ink Program: https://www.youtube.com/watch?v=qC25QxdNEKI --- For HP OfficeJet 8010 printer (#HP8010 #3UC58D) sub-standard #HP910, HP910XL #printing output and observed print #quality #problems (i.e. #printing #defects) including #blank #pages, #missing #black or #color #ink from #printed #images or #text, with your subscription, standard, aftermarket or refilled ink #cartridges, then it is first suggested to activate the #HP #OfficeJet printer's #CLEAN #PRINTHEAD command from the printer’s menu. You may need to perform this action twice to help recover the printer. If this does not correct the print quality #issue then it is suggested to remove all 4 cartridges from the carriage. You will want to inspect each cartridge for leaks and then re-install, verifying all cartridges properly lock into carriage assembly. If an #output quality issue persists then it is suggested to print a heavy colored #picture or image to see if ink can be blown thru the internal printhead, and hopefully resume normal printing. Depending on which color is missing, create a document with either 100% black color blocks or 100% Cyan, Magenta or Yellow color blocks. Print the document 2-3 times back-to-back and check for normal print output. If each subsequent print starts to look better then the internal printhead may be recovering. However, if one color (or #colors) is not printing, such as the black ink, then the bottom of the PRINTHEAD may be clogged with dried or built up ink. It is suggested to open the printer and remove all 4 cartridges from the carriage assembly. Obtain several paper towels and fold 3 or 4 times, dampen with water. Place the damp towel into the lower tray area next to the carriage assembly; gently push the towel down to get it as flush with bottom as possible. Gently move the PRINTHEAD back and forth over the paper towel; this action will help remove residual or dried ink from the bottom surfaces of the PRINTHEAD nozzle plates. You may need to repeat this procedure with a clean towel to ensure all ink residues have been removed. Note: From the time you accessed and removed all the cartridges, you will only have approx. 5 minutes to perform the cleaning with damp towel procedure, otherwise the carriage assembly will automatically, and suddenly, return to the maintenance station. So perform fast! If the error message ‘ PRINTHEAD PROBLEM ’ or numerical printhead code is observed on the printer, it is suggested you remove all four cartridges and power off the printer. Power on printer and reinstall all four cartridges to see if it clears. If the problem persists then the internal PRINTHEAD may be electrically damaged or at end of life. In the majority of cases complete printer replacement is usually required, since the PRINTHEAD is not a consumer replaceable part. Supported HP 910/910XL Ink Cartridges HP 910 ( #3YL61AN140 ) Black Ink Cartridge HP 910 ( #3YL58AN140 ) Cyan Ink Cartridge HP 910 ( #3YL59AN140 ) Magenta Ink Cartridge HP 910 ( #3YL60AN140 ) Yellow Ink Cartridge HP 910XL ( #3YL65AN140 ) High Yield Black Ink Cartridge HP 910XL ( #3YL62AN140 ) High Yield Cyan Ink Cartridge HP 910XL ( #3YL63AN140 ) High Yield Magenta Ink Cartridge HP 910XL ( #3YL64AN140 ) High Yield Yellow Ink Cartridge HP 916XL ( #3YL66AN140 ) Extra High Yield Black Ink Cartridge Supported HP 915 Setup Cartridges: HP 915 Setup Black Ink Cartridge HP 915 Setup Cyan Ink Cartridge HP 915 Setup Magenta Ink Cartridge HP 915 Setup Yellow Ink Cartridge Supported HP 910, 910XL, 915, 916XL Ink-Series Printer Models: HP OfficeJet 8010 All-in-One Printer (3UC58D) HP OfficeJet Pro 8020 All-in-One Printer (1KR57AB1H) HP OfficeJet Pro 8022 All-in-One Printer (3UC65A) HP OfficeJet Pro 8025 All-in-One Printer (1KR57AB1H) HP OfficeJet Pro 8028 All-in-One Printer (3UC64A) HP OfficeJet Pro 8035 All-in-One Printer (4KJ65AB1H) HP OfficeJet Pro 8035 All-in-One Printer (3UC66AB1H) HP OfficeJet Pro 8035 Printer (5LJ23AB1H) For additional printer service tips refer to my other technical videos.
TIP: Laser Printer vs HP Instant Ink Program: https://www.youtube.com/watch?v=qC25QxdNEKI --- For HP OfficeJet 8010 printer (#HP8010 #3UC58D) sub-standard #HP910, HP910XL #printing output and observed print #quality #problems (i.e. #printing #defects) including #blank #pages, #missing #black or #color #ink from #printed #images or #text, with your subscription, standard, aftermarket or refilled ink #cartridges, then it is first suggested to activate the #HP #OfficeJet printer's #CLEAN #PRINTHEAD command from the printer’s menu. You may need to perform this action twice to help recover the printer. If this does not correct the print quality #issue then it is suggested to remove all 4 cartridges from the carriage. You will want to inspect each cartridge for leaks and then re-install, verifying all cartridges properly lock into carriage assembly. If an #output quality issue persists then it is suggested to print a heavy colored #picture or image to see if ink can be blown thru the internal printhead, and hopefully resume normal printing. Depending on which color is missing, create a document with either 100% black color blocks or 100% Cyan, Magenta or Yellow color blocks. Print the document 2-3 times back-to-back and check for normal print output. If each subsequent print starts to look better then the internal printhead may be recovering. However, if one color (or #colors) is not printing, such as the black ink, then the bottom of the PRINTHEAD may be clogged with dried or built up ink. It is suggested to open the printer and remove all 4 cartridges from the carriage assembly. Obtain several paper towels and fold 3 or 4 times, dampen with water. Place the damp towel into the lower tray area next to the carriage assembly; gently push the towel down to get it as flush with bottom as possible. Gently move the PRINTHEAD back and forth over the paper towel; this action will help remove residual or dried ink from the bottom surfaces of the PRINTHEAD nozzle plates. You may need to repeat this procedure with a clean towel to ensure all ink residues have been removed. Note: From the time you accessed and removed all the cartridges, you will only have approx. 5 minutes to perform the cleaning with damp towel procedure, otherwise the carriage assembly will automatically, and suddenly, return to the maintenance station. So perform fast! If the error message ‘ PRINTHEAD PROBLEM ’ or numerical printhead code is observed on the printer, it is suggested you remove all four cartridges and power off the printer. Power on printer and reinstall all four cartridges to see if it clears. If the problem persists then the internal PRINTHEAD may be electrically damaged or at end of life. In the majority of cases complete printer replacement is usually required, since the PRINTHEAD is not a consumer replaceable part. Supported HP 910/910XL Ink Cartridges HP 910 ( #3YL61AN140 ) Black Ink Cartridge HP 910 ( #3YL58AN140 ) Cyan Ink Cartridge HP 910 ( #3YL59AN140 ) Magenta Ink Cartridge HP 910 ( #3YL60AN140 ) Yellow Ink Cartridge HP 910XL ( #3YL65AN140 ) High Yield Black Ink Cartridge HP 910XL ( #3YL62AN140 ) High Yield Cyan Ink Cartridge HP 910XL ( #3YL63AN140 ) High Yield Magenta Ink Cartridge HP 910XL ( #3YL64AN140 ) High Yield Yellow Ink Cartridge HP 916XL ( #3YL66AN140 ) Extra High Yield Black Ink Cartridge Supported HP 915 Setup Cartridges: HP 915 Setup Black Ink Cartridge HP 915 Setup Cyan Ink Cartridge HP 915 Setup Magenta Ink Cartridge HP 915 Setup Yellow Ink Cartridge Supported HP 910, 910XL, 915, 916XL Ink-Series Printer Models: HP OfficeJet 8010 All-in-One Printer (3UC58D) HP OfficeJet Pro 8020 All-in-One Printer (1KR57AB1H) HP OfficeJet Pro 8022 All-in-One Printer (3UC65A) HP OfficeJet Pro 8025 All-in-One Printer (1KR57AB1H) HP OfficeJet Pro 8028 All-in-One Printer (3UC64A) HP OfficeJet Pro 8035 All-in-One Printer (4KJ65AB1H) HP OfficeJet Pro 8035 All-in-One Printer (3UC66AB1H) HP OfficeJet Pro 8035 Printer (5LJ23AB1H) For additional printer service tips refer to my other technical videos.