Fix Brother printer scanner when paper jams and where to find the problem
Every time we tried to print, the paper would be destroyed by the print head or carriage. An awful mess. We removed every bit of paper that we could see and still the same problem. We tried to feed the paper from the back manual feed and no change. It looked like the paper was feeding in ok but not exiting afterwards. So I removed the paper tray at the front and had a good look. We actually suspected something had got bent in transit or when we removed the paper. It was difficult to see where the paper exited after it had been printed on. I could see a flap that could be popped off the rod or bar so I removed that and access could be gained to the rollers. With a good torch I could see a very small piece of paper had jammed. It was enough to stop any other paper. Bending the guide just below the rollers, I managed to use a pair of tweezers to pull out the offending piece. After popping the flap back on the rod, hey presto! "Job's a good'un" as we say. When we previously had pulled out the jammed sheets of paper, we tried to smooth them out and check for any bits missing. But they were being so badly mashed up, it was hard to notice any bits that might have snuck under the rollers and out of sight. Hope this video helps and saves you a lot of time and money. We nearly took our printer to the dump for recycling!
Every time we tried to print, the paper would be destroyed by the print head or carriage. An awful mess. We removed every bit of paper that we could see and still the same problem. We tried to feed the paper from the back manual feed and no change. It looked like the paper was feeding in ok but not exiting afterwards. So I removed the paper tray at the front and had a good look. We actually suspected something had got bent in transit or when we removed the paper. It was difficult to see where the paper exited after it had been printed on. I could see a flap that could be popped off the rod or bar so I removed that and access could be gained to the rollers. With a good torch I could see a very small piece of paper had jammed. It was enough to stop any other paper. Bending the guide just below the rollers, I managed to use a pair of tweezers to pull out the offending piece. After popping the flap back on the rod, hey presto! "Job's a good'un" as we say. When we previously had pulled out the jammed sheets of paper, we tried to smooth them out and check for any bits missing. But they were being so badly mashed up, it was hard to notice any bits that might have snuck under the rollers and out of sight. Hope this video helps and saves you a lot of time and money. We nearly took our printer to the dump for recycling!